Coronavirus Update

Coronavirus Update

23 June 2020 kangarooselfstorage

As Coronavirus lockdown guidelines ease, the following procedural measures exist in stores. We apologise for any inconvenience that this may cause, but the health and safety of our staff, customers and suppliers is our priority.

 

Kangaroo Self Storage encourages you to get in touch with your store team directly if you have any questions. They can be reached on T: 0800 012 1528

 

Store Opening:

Your storage centre is open 7 days a week for all customers. These are the opening times:

  • Monday – Friday: 9 – 5pm
  • Saturday: 9 – 4pm
  • Sunday: 10 – 2pm

Reception is manned by one member of staff.  They are supported by a member of staff working remotely and you can reach them by telephone or email.  There are posters at store with these details.

 

Store Access:

We are following Government’s instruction to minimize contact with others and therefore all customers must enter the store via our loading bay and not the reception. There is a sanitisation station in the loading bay and you are kindly asked to make use of it.  If you do need to speak to our member of staff please telephone them. If it is critical that you enter reception, or you come across another customer, you must observe the Government’s social distancing guidelines and the Scottish Government’s Phase 2 physical distancing guidelines. Whilst in store we ask you to wear a face covering.

 

If further restrictions are later imposed, we are able to provide access even without having a member of staff on site.

 

Store Services:

All store services are available and once again our shredding services and free collection service is up and running. Our box shop is open too.

 

Store Cleaning Routines:

Our staff have intensified the daily cleaning routines of our stores, especially in the most commonly touched areas i.e. communal door handles, PIN pads, lift buttons, toilet flushes, card readers, reception desks, chair handles etc.  Hand sanitisers are available.

 

If you are showing any symptoms of the Coronavirus, or have been in contact with anyone showing symptoms, we ask you to please stay at home.  For more information go to nhs.uk/coronavirus.

 

Thank you for your support.

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